At Heliosz we respect your need for online privacy and protect any Personal Information that you may share with us, in an appropriate manner. This includes individuals who visit the Company's Web sites ("Visitors") and individuals who register to use the Services of our products ("Customers").
When expressing an interest in obtaining additional information about the Services or registering to use the Services, Heliosz requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address ("Required Contact Information").
When purchasing the Services, Heliosz require you to provide the Company with financial qualification and billing information, such as billing name and address and credit card number ("Billing Information"). Heliosz may also ask you to provide additional information, such as company annual revenues, number of employees, or industry ("Optional Information"). Required Contact Information, Billing Information, and Optional Information about Customers are referred to collectively as "Data About Heliosz Customers". This data will be used to uniquely authenticate you and to enable you to access the Services.
Heliosz may post user testimonials on the website. These testimonials may include names and we acquire permission from our users prior to posting these on the website. Heliosz is not responsible for the Personal Information users elect to post within their testimonials.
Log Data. Our Services will automatically collect your usage details such as time, frequency, duration and pattern of use and features used.
Geo-location information received from your browser or device by identifying IP addresses may be used to determine your approximate location.
Device Information. The Services will also collect information about the Device that is being used to access the Services including what type of device it is, the operating system being used, device settings, unique device identifiers and crash information. The exact information we collect depends on the type of device you are using and its settings.
The data collected will be used in order to enhance your experience of the Services and to help us provide you the best possible Services.
We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor's movements and to improve our website.
Heliosz uses data about Heliosz Customers to perform the services requested. For example, if you fill out a "Contact" web form, Heliosz will use the information provided to contact you about your interest in the Services. Heliosz will also share your previously provided information to the Heliosz Customer Support teams in order to provide excellent customer support.
Heliosz may also use data about Heliosz Customers for marketing purposes. For example, Heliosz may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Heliosz, its affiliates, and its partners, such as information about promotions or events.
We use temporary and permanent cookies to enhance your experience of our Services. Temporary cookies will be removed from your computer each time you close your browser. By selecting 'Remember Me' option in Services, a permanent cookie will be stored in your computer and you will not be required to sign-in by providing complete login information each time you return to our website. If you have turned cookies off, you may not be able to use registered areas of the website. We tie cookie information to your email address when you elect to remain logged in so as to maintain and recall your preferences within the website. We may from time to time employ the use of pixel tags on the website and in emails. Pixel tags such as web beacons are 1Ãâ1 images that are embedded onto a web page to document traffic and for website analytics without collecting any Personal Information.
Heliosz does not knowingly collect Personal Information from users who are under 13 years of age.
Heliosz adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, email address, password, transaction information and data stored in your account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing Services to you and are bound by confidentiality obligations.
We provide users with access to their Personal Information. Users may correct, update or remove any such Personal Information either by accessing their user account or by contacting Heliosz Customer Support Services. Such changes may take up to 48 hours to take effect. We respond to all enquiries within 30 days.
Heliosz may also support third party widgets on the website that allow users to share articles and other information on different platforms. These widgets do not collect or store any Personal Information from users on the website and simply act as a bridge for your convenience in sharing information.